Anonymous
map-marker Lexington, Kentucky

My wig

My Sister Ordered a wig from your company and she never got her wig and this was over a week ago 3-2-2020 now we are at 3-15-2020 and it still having came yet but they have already took the amount out of her account for this wigs and she is pretty upset about this matter and we have no understanding why she having gotten her wig l have got it from under company and it has came just as they said it would this is her name Patrisha Wright the address where it was post to come to {{Redacted}} like I say never came so please someone get with her right away and I’m her Sister Joyce Napier my number is(937) 823-**** we are looking forward to talking to y’all Thanks.
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Anonymous
map-marker Liverpool, New York

Scammers To The Core

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Wigsbuy, Wigsway and Pretty Wig Hair are all affliated from China. One hair I never received, another was synthetic not human hair that I ordered, one was sent black and I wear brown and last all the long hairs that I received have been short and I ordered long. There are others too, hardly any bangs or not enough hair where as to the wefts were showing badly. I returned on and they sent it back in my face. I'm very sick of them. They should be shut down.
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Cons:
  • Poorly made
Anonymous
map-marker Riverside, California

Misleading videos/pics

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Pretty Wig Hair - Misleading videos/pics
Pretty Wig Hair - Misleading videos/pics - Image 2
Pretty Wig Hair - Misleading videos/pics - Image 3
Thought I was ordering a wig that was like the one on the video I’m not sure what I received but it was horrible I just threw it in the trash
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Cons:
  • China junk company
  • Wig and to be scamed
Anonymous

CHINESE SCAM ARTISTS & LIARS

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This *** company robbed me of $400.00!! I had purchased several wigs from them over the years. This time, they took my money. And NEVER sent my wig! NO PHONE NUMBER, now, NO RESPONSE to emails! They lie repeatedly, then stop all communication! LYING CHINESE POS *** DO NOT GIVE THEM YOUR MONEY!!!!
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Loss:
$379
Cons:
  • Fucking chinese scammers
  • Paid for wig but did not receive
Reason of review:
Poor customer service

Preferred solution: Full refund

Tasha w Wni

RIP OFF/SCAM

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Im very disappointed. 7-12 day delivery? When the 10th day came I knew I was screwed out of my money. Iv ordered clothing that only took 2 days within US territory. There's no way you guys are located in the US. Im literally trying to keep myself together. Knowing that I have medical issues that will affect my hair for a while, seeing the perfect wig gave me a little closure. Now Im let down all because I never received my package. You stole my money. You guys suck!!!!
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Loss:
$69
Pros:
  • Picture of wig on websight
Cons:
  • China junk company
Reason of review:
Problem with delivery

Preferred solution: Full refund

LaTanya M Nwa

Waiting on my wig

I'm looking for my wig that I purchase you guys told me that I can track fit but I'm waiting for my tracking number I just want to know what's going on to somebody please contact me my name is LaTonya Mosley and my phone number is 979-525-**** someone please please get in touch with me ASAP thank you.
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Cons:
  • Poor service
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Jacqueline P Vje

Fraud

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I ordered a wig based off video on fb. Read comments everyone seemed happy with wig. Mines came and it was not a wig idk what the *** it was but it was no where near video wig. Also color was gold i ordered brown. Sent email got response admitting video was misleading and offered me 5.00 for refund. I said *** no i want my money back. Was advised it'll take 20 to ship which is a lie wig ain't that big *** or ain't even a wig but i know weight ain't 20.00. Recieved another email saying 8.00. Wtf this company is a fraud. DO NOT BUY FROM THEM. How you gone admiy to false advertising then dont make your customer whole?
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Loss:
$30
Cons:
  • Poor service
  • Stealing my copyrighted photos to sell their wigs
  • Wig and to be scamed
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Anonymous

SCAMMMMM

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Pretty Wig Hair - SCAMMMMM
Pretty Wig Hair - SCAMMMMM - Image 2
I ordered a lace front wig and after waiting forever for it to ship, finally received a wig (NOT what I paid for). I asked for a refund and they offered me $8. I went through pay pal for a refund and they denied my claim because I didn’t send the wig back to China (which cost 77.23) I’m unhappy with this scam company and pay pal . Lesson learned I guess
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1 comment
Guest

I had to learn the hard way. If shipment takes more than 5 to 7 days.

Likely, its coming from over seas, big mistake! You are taking the chance of receiving a bag of OUT of SHAPED hair, and giving away your money for free!

Anonymous
map-marker Houston, Texas

Scammm

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SCAAAAAMMMMMMMMMMMMMMMMMMM I WISH I CAN GIVE ZERO STARS
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Loss:
$30
Cons:
  • Poor workmanship
  • Has not responded to emails
  • Paid for wig but did not receive
Reason of review:
Damaged or defective

Preferred solution: Full refund

Jeann W

Biggest SCAM

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What they advertise is NOT what you receive!!!!!!! Biggest scam company that should be shut down!
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Reason of review:
Not as described/ advertised
Darenda Elh

Scam scam scam

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I ordered from Together pretty (wigs/ It looks like the also run my Favorite wigs) it took almost 21 days. I asked for a full refund because it was taking so long. They asked me to be patient it's on the way. I received the wig it was not what I paid for. I asked for a refund, they asked for me to send pictures of the wig and asked why I was unsatisfied. I paid for a bob in received an 18 inch long wig. I offered to send the week back they offered me $7. I emailed that I would like a full refund and I will gladly ship them back their wig. They stopped replying. I haven't heard from them in 2 weeks.
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Laurie L Cmz

Trying to change the color of my order

It hasn't been 12 hours since I ordered my wig, so hopefully it's not too late to change the color of my order. I am hoping to get a response soon, please respond asap to let me know this request has been noted. I would like to change the color to #4/27 from #613
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Reason of review:
Trying to change the color of my order
Levon P

Very disappointed

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I paid over $250 for this wig and I just received it today after waiting for almost 2 months. The wig is of very low quality, doesn’t even feel like hair. There is no way that this wig is human hair. It was supposed to be a Halle Berry pixie cut. On top of waiting for approval to return the wig, I have to pay to ship it back to damn China.
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Natasha D Mxf
map-marker Brampton, Ontario

Shipment

I received a courier package today at my company, Dream 30 Adelaide St E. In Toronto Ontario however, we are unable to find the own. Please confirm if you've a phone or different address, for this shipment and I will forward it on. I am sure the customer is looking for their order. The tracking number is TBC0241******** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. This e-mail may also contain CONFIDENTIAL AND PRIVILEGED INFORMATION AND/OR ATTORNEY WORK PRODUCT. This information is only for the intended recipient. If you have received this email in error please notify the system manager. If you are not the named addressee and intended recipient you may not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are hereby notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.
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Michele C Ttl
map-marker Cadillac, Michigan

Ripped off !!

Website is gone paid $133.00 for a wig. No wig and no answered emails.
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Reason of review:
Order processing issue
Shauna H

Horrible company if it exists

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I have sent numerous emails, as there is no online chat that they claim to offer!!! No phone number!!!! No answers feom anyone after many, many, many emails... Are they a scam? It teuly appears so
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