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3 comments

I order on dec 27th after no answered emails after several days. And me putting a dispute in with PayPal they finally respond and said they were off from the holidays and it would only take them 5 days to complete.

Lol after 9 days and me emailing them several times they finally email me and say it's done so I ask them for a tracking number. And 4 days later no product and no tracking number. I'm going to wait 2 more days then just reopen the dispute with PayPal and my bank.

This has to be the worst company ever. I'm not going to lose almost 300 bucks

Product or Service Mentioned: Pretty Wig Hair Customer Care.

Reason of review: Problem with delivery.

Monetary Loss: $289.

Preferred solution: Deliver product or service ordered.

I didn't like: I did not receive my wig, That i did not receive my wig.

Company wrote 0 public responses to the review from Jan 15, 2017.
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Anonymous
#1330796

I ordered a synthetic ponytail and never received it nor did they send me my order Id so i can track my package. Apparently they dont want you to contact them.

I sent in a complaint via paypal.

FOR A REFUND! STEER CLEAR FROM THIS COMPANY CALLED PRETTYWIGS HAIR!!!!

Elci-Vega1
#1303386

I bought same human hair wigs three times from their website last year. The customer service is good.

As I need to buy 180% density wig, they can change the price for me after my requests. The wig is custom-made, I wait almost three weeks to let it produced, the tailoring period for me is acceptable.

Most importantly, the wig I received is beautiful. I trust their company.

Anonymous
to Anonymous #1362284

Are you serious?

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