Hedgesville, West Virginia
Customer service
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1 comment

I wish I had checked for reviews before I placed an order with this company. I ordered a wig from Pretty Wig Hair 4 days ago and already I can tell that I'm about to have a similar experience to everyone on here.

It took 4 days and 3 emails before I got a confirmation of my order. They are saying that they have to make my wig and that will take 3 weeks and before shipping! I paid $9.00 extra to have fast shipping - that's a joke. From what I'm reading the wig will probably look nothing like what I ordered and who knows what color it will be.

How can a company like this be allowed to operate and I used Pay-pal - they must know what a scam this company is. I'll be calling Pay-pal to complain but I doubt it'll do much good.

Reason of review: Order processing issue.

Monetary Loss: $250.

Preferred solution: Full refund.

I didn't like: Poor service.

Company wrote 0 public responses to the review from Dec 28, 2015.
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I am a long term user of PayPal.

Believe me the last thing pretty wig liars want is for you to file a grievance with PayPal. I have recovered money through

their grievance process that I thought I would never see again.

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