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I have tried until I am in tears,cancer patient who ordered Wig before 1st double chemo treatment,lost all my long hair(woman)3 weeks after 1st treatment,2nd one last week,plus shots after each double treatments,ordered8-23-17,today is 9-6-17,still no wig,pulled up...
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#1097395
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I bought same human hair wigs three times from their website last year. The customer service is good. They'll send me an email before shipping and give me the tracking number once there are any updates of my order. I'm very satisfied with this. In addition, as I need...
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5.0
Product
I liked
  • Customer service
  • Easy to order
#1074048
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I order on dec 27th after no answered emails after several days. And me putting a dispute in with PayPal they finally respond and said they were off from the holidays and it would only take them 5 days to complete. Lol after 9 days and me emailing them several times...
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Anonymous
angie

I ordered a synthetic ponytail and never received it nor did they send me my order Id so i can track my package. Apparently they dont want you to contact them. I sent in a ...

Elci-Vega1
Anonymous

I bought same human hair wigs three times from their website last year. The customer service is good. As I need to buy 180% density wig, they can change the price for me after...

1.3
I didn't like
  • I did not receive my wig
  • That i did not receive my wig
#991241
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Pretty Wig Hair - Horrible. I ordered a wig from them .spent 200. Got it..it was a tangled long blind sybthetic eig. I ordered a dhort human hai wig. They will not fefung my money..send me a new wig or even contact we.

Pretty Wig Hair
#1068908
1.3
Details
Ugh ugh horrible awful nooooo
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Wig Review

Pretty Wig Hair
#821380
I'm sorry I would like to return the wig I ordored from you. It doesn't look good on me, I don't like it on me. I'm really sorry about this, I really can't afford it, I'm retired.Could you please call me? My # is 813-260-0755. Sincerely. Sherry Di Renzo
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Wig Review

Pretty Wig Hair
#699696
Got my wig from prettywighair.com today. Talk about disappointment. Looked nothing like the picture. It was supposed to beshort in the back and longer on the sides. Well to make along story short. It,s going back. Glenda
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Pretty Wig Hair Review

Pretty Wig Hair
#687866
1.0
Details
Both the wigs i ordered were also awful- it took several weeks even though i paid for express, and the color and quality was TERRIBLE.
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Customer service
Product or Service Quality
Website
I ORDERED A WIG IN LATE JAN/ EARLY FEB 2016, DID NOT RECEIVE PRODUCT. ONLY EMAILS, STATING DUE TO FESTIVE HOLIDAY FOR DELAY. THEN ANOTHER EMAIL STATING WIG WOULD TAKE ABOUT 10 days, another email stating 10-15 days. Iafter several emails back and forward, I finally...
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Anonymous
Linda Sellers

Don't buy from these people,they will get your money and give you some *** excuse why you haven't received it,was an insult to me,said default address information,but my onlin...

I didn't like
  • Scam company
#801135
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I have Breast Cancer and have lost my hair, so I ordered a wig from them on November 16, 2015. I still have not received the wig and it is now January 4, 2016. I paid $249.00 for the wig. I have sent them several emails to ask the status on the wig but never...
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Anonymous
Anonymous

I had the same thing happen to me.I have threatened to call Visa and file a grievance with them. I also filed a complaint with PayPal. Now they are saying my wig will be here ...

1.0
Wonewoc, Wisconsin
I didn't like
  • Paid for wig but did not receive
  • Failure to communicate
  • That i did not receive my wig
#763985
Reply to reviews
Pretty Wig Hair, an unprofessional company
I ordered a blonde wig with supposedly dark roots for my daughter's early Christmas present. They sent a blonde wig with black spray paint on the top of the head. It looked terrible, and the black paint was coming off on her hands. I sent my complaints to them by email...
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2.1
I liked
  • Easy to order
I didn't like
  • Low quality
  • Has not responded to emails
  • Misleading photographs
#713235
Reply to reviews
I wish I had checked for reviews before I placed an order with this company. I ordered a wig from Pretty Wig Hair 4 days ago and already I can tell that I'm about to have a similar experience to everyone on here. It took 4 days and 3 emails before I got a confirmation...
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Anonymous
Anonymous

I am a long term user of PayPal.Believe me the last thing pretty wig liars want is for you to file a grievance with PayPal. I have recovered money throughtheir grievance proce...

1.0
Hedgesville, West Virginia
I didn't like
  • Poor service
#759732
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This company does not care about how you complain, they will forever apologize but will not send your refund. This is internet fraud and they need to be shut down. They also try to fool you by saying they sent a refund but please check your bank balance they will have...
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#753658
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PrettyWigHair.com has a great scam going and they are scamming us. They sell you one thing and then charge you shipping to send whatever they want. I ordered a particular color (WHITE) and they sent another (YELLOW)! I have tried several times mailing them and...
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Anonymous
Nicso Mehical

Yeah,funny joke

I didn't like
  • Failure to communicate
  • Told me to call but provided no phone number
  • Has not responded to emails
#701866
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Pretty Wig Hair MISLEADING WIG PHOTOS Scammed by Chinese co.
Pretty Wig Hair MISLEADING WIG PHOTOS Scammed by Chinese co.
The wig I received from this company was not the wig pictured on their website. The wig was suppose to be no more than 8" in length it was over 13" the color was not at all what I expected. They would only offer a refund of a third of the cost or instructions to...
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Anonymous
Anonymous

I had the same problem. I tried to contact prettywighwir.com through their email 3 times with no responds. This morning I have contacted my credit card company & filed a f...

#648988
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